Winston-Salem, N.C.-based Novant Health plans to open a two-story outpatient facility in a former Verizon Wireless call center in Wilmington, N.C., according to a Sept. 19 report from Wilmington Biz.

See the first public video of a B-21 bomber in flight. A test Raider is flying up to twice a week, Northrop reports, while ...

Customer expectations continue to rise, as does competition; because of this, call center managers, and leadership must find ...

BEIRUT - The Ministry of Social Affairs (MoSA) in Lebanon, with the support of the United Nations World Food Programme (WFP), launched the first call ...

For the dispatchers at the Fauquier County’s Communication Division 911 Dispatch Center in Warrenton, there is no such thing ...

A Georgia county’s emergency call center was overwhelmed by calls on Sept. 4 about a school shooting at Apalachee High School, records released Friday by Barrow County ...

AMP is the Industry’s First Generative AI Agent Management Platform that Makes Customer Service Calls as Easy as Talking to a Friend Parloa’s innovative AI Agent Management Platform (AMP) ushers in a ...

The legislation marks the D.C. Council’s latest attempt to elicit more information from the city’s 911 agency.

A student has revealed her close call with the suspected Georgia high school shooter ... And then he turned away and that's when you hear the first round of fire,” she said. “He wanted to come to us ...

A call, in finance, will usually mean one of two things. "Call" may also refer to a company's earnings call, or when an issuer of debt securities redeems (calls back) their bonds. A call can refer ...

While audiences’ verdict will be out once the series releases on Amazon Prime Video, Ananya, in an exclusive chat with News18 Showsha, revealed that one of the first reviews she got was from Karan ...