If your journey was with GWR and you were delayed by 15 minutes or more, you should apply for Delay Repay compensation. Bought your ticket from another retailer? Please ask them for details of how to ...

The railway in and around Bristol is being transformed over the next few years to pave the way for more rail services so we can move more people, more reliably. Improvements to the tracks and ...

The Aslef union representing members across train operating companies has a mandate for strike action. Following a series of strike days, the railway has now returned to its normal, full timetable. No ...

Save money on your regular journeys with a season ticket. Our weekly, monthly, annual and flexible season tickets mean there's a ticket for you, however you travel. We want you to travel safely with ...

Save money on your regular journeys with a season ticket. Our weekly, monthly, annual and flexible season tickets mean there's a ticket for you, however you travel.

As an integral part of the transport network, we need a robust plan that puts sustainability and stakeholders at the heart of everything we do. For the first time, the Department for Transport has ...

If you bought your ticket with GWR and don't travel you can apply for a refund.

Our Customer and Community Improvement Fund for this financial year is closed to bids and fully allocated. Please note this fund is the only source of community investment that we have as a business.

To make it easier for you to choose the right ticket, we’ve made things simple and explained our popular ticket types and the benefits they offer below. Smart ticketing is the easy way to buy your ...

Want to find out more about what it's like to work with GWR? We're doing everything we can to make it a great place to work, one where our employees can truly be themselves and encouraged to reach ...

The free GWR mobile app is a faster way to book tickets, check live train times and manage your journey.

We make it easy to report, find, and reclaim. Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking ...